• COVID-19 Dashboard FAQ

    Updated 12/03/20

  • What is a confirmed active case?

    Posted by:

    CUSD has a confirmed positive test from a student or staff member. A positive test can be confirmed either by a parent or staff member providing a copy of the positive COVID-19 test result that the registered nurse will confirm OR confirmation from Maricopa County Department of Health Services of a positive test. Most often our health services team receives a copy of the test directly from the parent or staff member before confirmation from the County. The person who has tested positive is confirmed to have been on a CUSD campus during their infectious period. The infectious period is defined as starting 48 hours prior to the onset of COVID-19 symptoms or a positive test result, whichever came first and through the remainder of the virus infection.

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  • How does an active case become a resolved case?

    Posted by:

    A case becomes resolved once an "Active" individual has completed a 10-Day isolation and is cleared to return to on-campus activities. The case is then moved from the "Active" count on the campus dashboard to the "resolved" count.

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  • Why do some cases only stay in the active column for a few days or go right to the resolved column?

    Posted by:

    Often when we get notified of a case many days have passed since the individual tested positive. This means there may only be a few days left in the individuals isolation period if any. The case is still traced the same and appropriate notifications are made.

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  • Why do I hear some cases do not show on the dashboard?

    Posted by:

    If an individual was not on campus during their infectious period and have not exposed anyone on a CUSD campus, then the number is not reflected on the dashboard. Example: the individual became ill while already home on quarantine and was never on campus.

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  • What is the infectious period for a person with COVID-19?

    Posted by:

    Based on current evidence, a person may shed the virus up to 48 hours before symptom onset and for up to 10 days from symptom onset.

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  • What does isolation mean?

    Posted by:

    A 10-Day isolation separates individuals who have tested positive for COVID-19 from individuals who are not sick.

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  • What does quarantine mean?

    Posted by:

    A quarantine separates and restricts the movement of people who have been exposed to a person who tested positive for COVID-19 to see if they will become sick. In accordance with new CDC guidelines, the 14-day quarantine period may end after 10 days without testing if no symptoms have occurred or after 7 days if no symptoms have occurred and a documented negative result has been provided to the school. If choosing to return after 7 days, the test sample must have been collected at least 5 days after exposure.  Send-off PCR tests are preferred but rapid PCR or antigen tests are acceptable.

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  • Where do the guidelines for isolation and quarantine come from?

    Posted by:

    CUSD follows guidelines set by the CDC and the Maricopa County Department of Public Health. If you have questions about the guidelines we follow, please see the Maricopa County Public Health Department's FAQ. You can also speak to someone directly at the Maricopa County Health Department by calling the COVID-19 Parent Hotline:

    - dial 211
    - press Option 6 for COVID-19
    - press Option 3 to connect to a hotline staff member

    You also can submit your questions through the Maricopa County Public Health Department's contact form.

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  • What if one of my kids is quarantined, do I need to keep my other kids home?

    Posted by:

    No, only the individual(s) who have had “close” contact with a positive case will need to quarantine and monitor for symptoms. Should that person become ill and test positive for COVID-19 the other siblings would need to follow then follow close contact quarantine guidelines from their last exposure with the positive family member.

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  • When will I be notified of a positive COVID-19 case?

    Posted by:

    If there are students who had “close” contact with the individual on a CUSD campus who has been confirmed with a positive case of COVID-19, they will be notified by phone from a designated CUSD staff member. They will also receive written communication regarding the quarantine from the school and the CUSD District office.

    Those who were in a classroom with an individual who has been confirmed with a positive case of COVID-19 but did not have “close” contact will receive an email/letter from the school stating that there was a positive case in the classroom.

    For more information, visit our COVID-19 Notification page.

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  • How is "close" contact determined?

    Posted by:

    Close contact is defined as, “being within six feet for a cumulative of fifteen minutes during a 24-hour period or had physical contact with a person with COVID-19.”  Any student deemed to have been in close contact with the positive individual is required to follow the quarantine guidelines.

    For more information, visit our COVID-19 Notification page.

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  • Why didn't I receive a notification of a positive COVID-19 case?

    Posted by:

    If you did not receive notification of a positive COVID-19 case, that means you or your student were not identified as a "close" contact or were not in the classroom of the positive COVID-19 case.

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  • Several of my students are quarantined, why didn't I receive a notice from the district?

    Posted by:

    Individuals are placed on a quarantine because it has been determined that they had exposure to an individual that tested positive for COVID-19. The quarantined individual has not tested positive for COVID-19; therefore, this situation does not meet the criteria for notification to be sent.

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  • I have heard several of my students talking about testing positive, what should I do?

    Posted by:

    All reports of positive cases should be reported to the site administrators and/or the health office so they may be investigated to verify if true.

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  • When should I stay home?

    Posted by:

    It is vital to the health and safety of our community that all students and staff stay home if they are having any COVID-19 symptoms. Students who have had "close" contact with a positive COVID-19 individual or have been tested for COVID-19 and are awaiting test results need to also stay home.

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