• COVID-19 Dashboard FAQ

  • What is a confirmed active case?

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    A student or staff member participating in on-campus learning or activities and has a verified positive test for a COVID-19 infection.

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  • How does an active case become a resolved case?

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    A case becomes resolved once an "Active" individual has completed their isolation period and is cleared to return to on-campus activities. The case is then moved from the "Active" count on the campus dashboard to the "resolved" count.

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  • Why do some cases only stay in the active column for a few days or go right to the resolved column?

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    Often when we get notified of a case many days have passed since the individual tested positive. This means there may only be a few days left in the individuals isolation period if any. The case is still traced the same and appropriate notifications are made.

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  • What does isolation mean?

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    Isolation separates individuals who have tested positive for COVID-19 from individuals who are not sick.

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  • What does quarantine mean?

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    A quarantine separates and restricts the movement of people who have been exposed to a person who tested positive for COVID-19 to see if they will become sick.

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  • Where do the guidelines for isolation and quarantine come from?

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    CUSD follows guidelines set by the CDC and the Maricopa County Department of Public Health. If you have questions about the guidelines we follow, please see the Maricopa County Public Health Department's FAQ. You can also speak to someone directly at the Maricopa County Health Department by calling the COVID-19 Parent Hotline:

    - dial 211
    - press Option 6 for COVID-19
    - press Option 3 to connect to a hotline staff member

    You also can submit your questions through the Maricopa County Public Health Department's contact form.

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  • What if one of my kids is quarantined, do I need to keep my other kids home?

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    No, only the individual(s) who have had “close” contact with a positive case will need to quarantine and monitor for symptoms. Should that person become ill and test positive for COVID-19 the other siblings would need to follow then follow close contact quarantine guidelines from their last exposure with the positive family member.

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  • When will I be notified of a positive COVID-19 case?

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    If there are students who had “close” contact with the individual on a CUSD campus who has been confirmed with a positive case of COVID-19, they will be notified by phone from a designated CUSD staff member and given quarantine instructions. 

    Those who were in a classroom with an individual who has been confirmed with a positive case of COVID-19 but did not have “close” contact will receive an email/letter from the school stating that there was a positive case in the classroom.

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  • Why didn't I receive a notification of a positive COVID-19 case?

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    If you did not receive notification of a positive COVID-19 case, that means you or your student were not identified as a "close" contact or were not in the classroom of the positive COVID-19 case.

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  • When should I stay home?

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    It is vital to the health and safety of our community that all students and staff stay home if they are having any COVID-19 symptoms.

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  • Where can I be tested for COVID-19?

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    Diagnostic testing for COVID-19 is now widely available, and in many cases, there is no cost due to the Families First Coronavirus Response Act. You can get tested whether you are currently experiencing symptoms or are concerned you were exposed to someone with the virus, even if you have no symptoms of illness. Visit our community testing page to locate testing in your area or call 1-844-542-8201 for more information about testing options and availability.

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  • What if I already tested positive for COVID-19, do I still need to quarantine?

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    If you have previously tested positive for COVID-19 by PCR or antigen test, have recovered, and completed your isolation period within the last 90 days, you do not need to quarantine.

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  • I am fully vaccinated but I have developed COVID-19 like symptoms. Do I need to stay home?

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    A fully vaccinated person who develops one or more symptoms related to COVID-19 must follow the COVID isolation protocols. A symptomatic person who has a negative COVID test may return from isolation once fever free for 24 hours and other symptoms have improved/resolved.

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  • Am I required to give my vaccination records to the school?

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    The COVID-19 vaccine is not required for students to attend school.

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  • What if I just got my vaccine shot and do not feel well?

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    It can be normal to experience side effects from the COVID-19 vaccine while your body is building protection. Normal side effects are pain, redness and/or swelling on the arm where you got the shot. You may also experience tiredness, headache, muscle pain, chills, fever, and nausea. These should last no longer than a few days. Please contact your healthcare provider:

    • If the redness or tenderness where you got the shot gets worse after 24 hours.
    • If your side effects are worrying you or do not seem to be going away after a few days.
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  • What if my child just received other vaccines can he/she still get the COVID vaccine?

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    Yes. This guidance has changed as more safety information has accumulated on COVID-19 vaccine. COVID-19 vaccines can now be administered at the same time as other vaccinations.

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  • Should I get an antibody test after vaccination to check my antibody titers?

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    No. CDC recommends against antibody testing to assess for immunity to SARS- CoV-2 following COVID-19 vaccination. Also, a reminder, a positive antibody (blood) test in an unvaccinated person is NOT sufficient proof of prior COVID-19 infection to exempt from isolation or quarantine.

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