Accessing the Self-Service SystemThere are two ways to access the self-service password system:
Logging InIf you know your password but want to change it for security purposes or because it is about to expire, you can log on to the portal using the instructions below. If you have forgotten your password, you will not be able to log in ... skip down to the Resetting an Unknown or Forgotten Password section below for further instructions.To log in to the password portal:
- On a CUSD computer, click on the My Password link located in the “Staff Links” & “Student Links” desktop folders, or
- On any computer, open a web browser and go to: https://mypassword.cusd80.com:9251
The first time you access the self-service portal, you will be asked to enroll in the system by answering security questions. This is not required, and the following tasks can be performed without enrolling:
- In the Sign In area, enter your user name and current password in the appropriate fields.
- STAFF: your user name is the portion of your e-mail address before the @ symbol, which is lastname.firstname for most users (e.g., smith.john)
- STUDENTS: your username is S + your student ID number (e.g., S123456)
- Click the Login button.
However, enrolling in the password portal is the only way users can reset forgottenpasswords. Accordingly, we strongly recommend that all users follow the steps below to enroll in the password portal so they can reset their own forgotten passwords.Enrollment in the Password PortalIf you see the screen below and wish to enroll in the password portal, you should click the Click Here button to enroll:If you’re not sure if you’ve already enrolled, or you would like to change your security questions, you can always click the Enrollment tab at the top of the screen after you log in.Once you get to the Enrollment screen:
- changing a known password for security purposes
- changing a known password that has expired
Be sure to follow the security requirements displayed on the page. Your answers will be hidden by default, but if you would like to see what you’re typing, uncheck the Hide Answer(s) box.You are strongly encouraged to select questions and answers that are difficult for others to guess, easy for you to remember, and will not change over time. Keep in mind that the answers to your security questions do not necessarily need to be accurate or truthful … the important thing is that you remember the answers when prompted.
- Select the security questions you’d like to use and enter your responses.
- Click the Enroll button at the bottom of the screen.
Last Modified on August 6, 2018